Contact Us
Support in English and French - seven days a week.
Customer support
Email
Live chat
In-app and website - 08:00-00:00 ET
Languages
English, French
Response time for email is typically under four hours during business hours. Include your registered email so we can locate your account quickly. For self-exclusion requests see Responsible Gambling.
Before you email, check Responsible Gambling for self-exclusion. Urgent locks are faster via live chat.
Billing questions need your registered email and transaction time. Bonus disputes need the promo name and deposit timestamp.