Dental Receptionist Job Opening
Dental Receptionist
DCA
• West Hartford, Connecticut
Category: Dental Assistant
We have an immediate opening for a Dental Receptionist to work at our affiliate practice; Gish & Associates West Hartford located in West Hartford, CT. The ideal Dental Receptionist for this position will have 1-2 years' experience working as a Receptionist in a dental office with excellent customer service skills. Knowledge of dental terminology is required. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team.
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Qualifications
- 1+ years' experience working in a dental office is a plus but not required
- Knowledge of insurance plans (HMO/PPO)is a plus
- Experience answering telephone
- Customer service experience
Additional benefits for full-time employees:
- Medical
- Dental services
- Life insurance
- Vision
- Paid time off
- 6 paid holidays off
- 401k to name a few
DCA Mission
We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.
DCA Vision
To be the trusted partner of choice for the industry’s best dental professionals.
DCA Values - USMILE
Unleash Career Potential—of our employees and partners
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done
Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.
You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Dental Care Alliance. Stronger Together.