Medical Records Clerk (part time, Mon - Fri, 8:00am - 12:30pm) Job Opening

Medical Records Clerk

Position Summary:
The Medical Records Clerk is responsible for processing all medical records request through prompt and courteous service in a fast-paced, high volume, customer focused environment. ROI Specialists are also responsible for ensuring accuracy and safeguarding patient's right to privacy by adhering to company policy and HIPAA regulations.

Essential Functions:

• Maintains a high level of professionalism and good rapport with clients
• Informs the Supervisor, in his/her absence, the Operations or Regional Manager, of all issues, complaints, incidents, etc. immediately
• Performs work at assigned site(s) or CPC in accordance with the medical facility specific procedures and STAT policies and procedures
• Maintains confidentiality by keeping all patient and medical information seen and heard in the facility in the strictest confidence
• Maintains productivity, quality and assures customer service standards
• Answers and conducts business on the telephone routinely while maintaining excellent customer service skills

Authorizing Process:

• Reviews Release of Information requests for validity according to applicable state or federal statutes
• Returns inappropriate authorizations and request or requester
• Looks up medical record numbers, fills out guides and pulls medical records, if so directed
• Reviews the requests to determine which records are being requested

Copying Process:

• Scans the medical record and chooses the appropriate information to be photocopied, if so directed
• Copies the appropriate pages for the requested records, if so directed
• Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure
• Documents the release of information in the patient medical record or other means determined by the facility

Invoicing Process:

• Calculates the amount to be billed to the requester and prepares the invoice, if so directed
• Certifies the copies of medical records when requested, if so directed
• Prepares copies of mailing, by weighing and affixing postage or by processing the mail through

Job Requirements

• MUST HAVE PRIOR EXPERIENCE IN ROI / MEDICAL RECORDS

Education:

• High School Graduate or General Education Degree (GED)

Experience:

• Six months to one year of related Release of Information experience

Computer Skills:

• Basic Computer Functions: Keyboard, Data Entry

Other Requirements:

• Prior HIPAA Knowledge Preferred, Medical Terminology class is strongly encouraged