Community Support Specialist Job Opening

Community Support Specialist

Hearts and Hands of Care

Anchorage, Alaska
$15.00 - $16.00 an hour — Full-time, Part-time
Category: Case Manager

POSITION DESCRIPTION

JOB TITLE: CCS

SALARY: DOE

REPORTS TO: Case Manager/ Case Manger Supervisor

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BASIC FUNCTION : Provide ongoing services to clients and individuals with intense needs. May include communication difficulty intelligible articulation or no sustained communication exchange is possible. Individual may show questionable or infrequent awareness that in a primitive way knows how to feed or shows virtually no awareness at any time that they know how to feed and cannot convey information by signs, sounds, or activity that he knows when the activity should occur. May show questionable awareness that he/she knows in a primitive way how to toilet or shows virtually no awareness at any time that they know how to toilet and cannot convey information that he knows when the activity should occur. May show infrequent awareness how to groom self or needs help with all major activities and the assistance of another person at all times. Medical conditions may include seizure disorder, feeding tube, respiratory management, violence towards self & others, property destruction and/or removal.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the high needs management of service recipients and their individuals.
  • Responsible for meeting productivity standards
  • Responsible for the implementation of the Service Plan and comprehensive documentation, staffing notes, contact notes and other forms of documentation toward the goals and objectives of the individual
  • Promotes a strengths based perspective while empowering children and individuals to reach desired outcomes.
  • Actively engages children, individuals, and other identified informal/formal supports within the Framework.
  • Will develop an individualized Service Plan with collaboration of family and team members to reflect unique child/family needs, measurable objectives, action steps to meet the needs while incorporating the family vision and family strengths to meet identified needs/goals.
  • Will develop a comprehensive crisis and safety (safety plan when necessary) within the Child and family Team.
  • Demonstrates the ability to monitor the delivery of services to ensure they are addressing service plan goals
  • Maintains a general knowledge of services and supports available in the community, both from inside and outside of the agency
  • Coordinates transportation for service recipients.
  • Interacts professionally with other stakeholders
  • Works within the Child and family Team to promote community based care while supporting the most appropriate and least restrictive setting
  • Actively assist individuals transition through life domains, services, levels of care and into adulthood.
  • Demonstrates quality written documentation that reflects correct spelling and grammar, appropriate use of behavioral health acronyms, appropriate use of therapeutic terminology
  • Demonstrates team work and shared leadership
  • Communicates with team members, supervisor, and other employees in a positive and supportive manner and returns emails/phone calls within a 24-hour turnaround time frame
  • Carries cell phone and is able to be reached during work hours
  • Comprehends and complies with the obligation to consult with his/her supervisor or clinical consultant when support is needed beyond the DSP’s capabilities
  • Submits documentation as outlined in agency standards
  • Maintain regular and reliable attendance and be punctual at all times for scheduled events
  • Will adhere to all administrative tasks as outlined in agency policies and procedures

KNOWLEDGE, SKILLS AND ABILITIES ;

  • Strong interpersonal skills and customer service
  • Must have knowledge of the HIPPA laws of 1996 to maintain and safeguard confidential medical and personal records
  • Must have experience in documenting in Therap data base.
  • Must have proven ability to provide descriptive notes addressing interventions used and individual response in data base.
  • Working knowledge of signs and symptoms of common illnesses and conditions
  • Effective written and oral communication skills
  • Ability to consistently be at work and on time
  • Ability to maintain a confidential working relationship
  • Excellent personal organizational skills
  • Ability to follow oral and written instructions
  • Ability to communicate effectively and maintain a positive attitude in difficult situations

QUALIFICATIONS:

  • Must be at least 18 years of age;
  • Must meet all the requirements for the position as set out in 7 AAC 125.010 – 7 AAC 125.199;
  • Must pass a Criminal Background Check requested under (c) of this section unless the department grants a variance under 7 AAC 10.935;
  • May not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105 – 7 AAC 160, or ever had a license or certification revoked; and
  • Must be able to independently assist the recipient with the specific ADL under 7 AAC 125.030 and services provided to the recipient
  • Must have First Aid card issued by the American Red Cross, American Heart Association, or other agency approved by The Department of Seniors and Disability Services
  • Must complete the following training; Mandt, Medication Administration, company orientation, OSHA, EO, Critical Incident Reporting, Timesheets and Note Taking (Therap) and have a Negative TB reading.
  • Must Have two years of confirmed service in the industry with advance training in behavioral, medical or PCA services (or)
  • CMA, CNA, EMT, Paramedic or 60 credit hours in Social Services or health care industry

WORK ENVIRONMENT:

  • Position may require extended hours including evenings and weekends
  • Indoors in a home setting and or in a community setting

ACKNOWLEDGMENT:

Note: The above statements are intended to describe the general nature of the work performed by the Live-in Provider. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development).

HAHOC also reserves the right to revise this job description.

Job Types: Full-time, Part-time

Salary: $15.00 to $16.00 /hour