Safehouse Case Manager Job Opening

Safehouse Case Manager

Alternatives to Violence, Inc.

Loveland, Colorado
$15.50 - $17.50 an hour
Category: Case Manager

Title: SafeHouse Case Manager
Classification: Non-exempt

Supervision: Reports to SafeHouse Manager. Provides no direct supervision.

Hours: 40 hours/week, M-F, Evening Shift (2:30PM to 11:00PM)

Salary: $15.50-$17.50 per hour

Purpose: Provides oversight of comprehensive service delivery, including advocacy and case management of safehouse residents and their children. Provides eligibility screening, crisis intervention and support to clients seeking services.


  • Ensures comprehensive service provision to residential adults and children including crisis intervention, individual and group advocacy, domestic violence information/education, safety planning, life skills support and referrals to other community resources.
  • Performs eligibility screenings, intake processes, safety planning, crisis intervention, assessment for services, and community referrals to non-residential clients.
  • Greets walk-in clients as needed.
  • Answers the crisis hotline as needed.
  • Provides case management notes and updates to SafeHouse Manager.
  • Collaborates with safehouse advocates and non-residential advocates and provides coverage as needed within safehouse.
  • Participates in case review to insure coordination of services for residential clients.
  • Provides occasional community education/training, outreach, and community support regarding information on domestic violence.


  • Conducts needs assessment of safehouse clients.
  • Assures that the health and safety needs of clients are met.
  • Connects clients to appropriate community-based resources.
  • Participates in staff meetings and case conferences with team members.
  • Assists in completing required reports for files in a timely and accurate manner.
  • Participates in compliance, quality assurance and quality improvement activities as directed.
  • Assists clients in transitioning into permanent housing.
  • Assists with crisis calls, front line duties as needed.
  • Assists with and/or facilitates “House Meetings”.
  • Provides light housekeeping as needed.
  • Performs other duties as assigned by Safehouse Manager.


  • Bachelor’s or Master's degree in Social Services or related field, or minimum one year of direct service in a non-profit agency.
  • Direct service experience working with domestic violence, sexual assault, human trafficking, and other violent crimes.
  • Ability to communicate and work well with survivors from a variety of racial, cultural, and economic backgrounds and with various religious beliefs, lifestyles, sexual orientations, age variance, differing abilities.
  • Experience in maintaining accurate and timely case management files.
  • Ability to work independently in a safehouse environment with limited supervision.
  • Demonstrated ability to work well independently and as part of a team environment, with proven ability to assist and support in the development of team decisions and program policies.
  • Familiarity with multiple systems (i.e., human services, health, criminal justice, CPS, etc.)
  • Knowledge of community resources and partnering agencies.
  • Excellent written and verbal communication skills.
  • Understanding of secondary trauma, client trauma responses and crisis management and trauma informed cared.
  • Ability and availability to complete a required 16 hour paid advocate training provided by ATV.

Job Type: Full-time

Salary: $15.50 to $17.50 /hour


  • Advocacy: 1 year (Preferred)


  • Bachelor's (Preferred)

Pay Frequency:

  • Bi weekly or Twice monthly