Veterinary Receptionist - Part Time Job Opening

Veterinary Receptionist - Part Time

Tranquility Veterinary Clinic

Tranquility, New Jersey
— Part-time

Seeking an independent, compassionate Receptionist to join our team!

Why Tranquility Veterinary Clinic in Tranquility, NJ?

We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, in-house labs, CO2 laser, cold laser therapy, ultrasound, and echocardiogram.

Our team wants you to know...
"I enjoy and truly appreciate the people that I work with. We're all committed to the care we provide to the pets that walk through our doors and that gives me a sense of satisfaction and pride."

Who are we looking for?
Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently in a fast paced environment, provide a calm demeanor and have a passion for delivering exceptional care to clients. Prefer applicants to have veterinary experience, but will consider front desk experience over two years in any other field.

This position is part-time between 15 and 22 hours per week. The schedule will be Monday, Tuesday, and Thursday from 3pm to 8pm, and rotating Saturdays. There will be opportunities to cover additional shifts for co-workers.

Additionally, there will be two weeks of initial training in the mornings: Monday through Friday from 7:30am to 12:30pm.

Requirements & Responsibilities:
  • Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
  • Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
  • Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
  • Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
  • Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:

  • Competitive salary
  • 401(k) plan
  • Continuing education allowance