Front Desk Receptionist Job Opening

A pediatric medical practice in Hockessin, DE is looking for a medical receptionist to assist with patient check-in/out, insurance verification, pre-certifications, referrals, patient scheduling, etc.

We look forward to hearing from you soon and adding great new members to our team!

Job Requirements

• Excellent communication, interpersonal and computer skills
• Three (3) years prior front desk experience in a medical office
• Dependable/possess reliable transportation
• Detail-oriented and able to work independently or as part of a team
• Insurance authorization & verification knowledge
• General office knowledge/experience with equipment (e.g. copiers, multi-line phone systems, fax machines)
• Typing skills, working knowledge of word processing, email, spreadsheets
• Flexible in work schedule (one evening per week, 1 Saturday morning every 1-2 months)

Job Responsibilities

• Greets and assists patients and families in a polite, prompt, helpful manner, in person and on the phone
• Handles front desk registration (check in/out)
• Obtains, enters, and verifies all demographic and insurance information for new and established patients
• Keeps patient appointments on schedule by checking patients in on electronic medical record
• Schedules appointments; answers patients' questions; maintains reception area.
• Obtains revenue: recording/updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.

Job Type: Full time

Experience:

• Medical Front Desk: 3 years (Preferred)

Hours per week: 40

Job Type: Full-time

Experience:

• medical/dental office: 3 years (Preferred)
• Receptionist: 3 years (Preferred)
• Customer Service: 3 years (Preferred)
• office administration: 3 years (Preferred)