OPS STAFF ASSISTANT - 64943158 Job Opening

Requisition No: 63800

Agency: Department of Health

Working Title: OPS STAFF ASSISTANT - 64943158

Position Number: 64943158

Salary: $14.50 hourly

Posting Closing Date: 06/11/2019

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This language simply takes the place of previous language used that referenced the “State of Florida” application**

This position requires a security background check and/or drug screening and participation in direct deposit.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Only U.S. Citizens and lawfully authorized alien worker will be hired.

This posting could be used to fill future vacancies.

This posting may fill multiple positions.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Minimum Qualifications:

• 2 Years of Clerical Experience
• Skilled at using a personal computer to accurately input and retrieve information
• Ability to ask clients for financial, medical, and household information in a courteous and efficient manner
• Ability to maintain 100% client confidentiality both on and off the job
• Ability to be at your workstation on time on a daily basis to process clients scheduled for services
• Work a flexible schedule. Some days may start at 7:30am, other days may end at 6:30pm
• Florida Department of Health is required to work before, during, and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelter or performing other emergency duties including but not limited to, response to or threats involving any disaster or threat of disaster man-made or natural.
• Ability to work well independently, demonstrate good organizational skills and accurately complete reports within a deadline
• Actively participate in a team, providing oral and written communication and complete workgroup assignments
  Preferred Qualifications:

• Bilingual-English/Spanish, Skilled at speaking and interpreting Spanish
  
  
  WHAT IS OPS EMPLOYMENT?
  Other Personal Services (OPS) employment is a temporary employer/employee relationship, usually part-time. OPS are at-will employees and are subject to actions such as pay changes, changes to work assignment and terminations at the recommendation of the employer.
  WHAT BENEFITS ARE APPLICABLE TO OPS EMPLOYEES? (If applicable)

• State of Florida 401(a) FICA Alternative Plan- Mandatory
• Workers’ Compensation- Mandatory
• Reemployment Assistance (Unemployment Compensation)- Mandatory
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office
• Deferred Compensation- Voluntary
• Employee Assistance Program- Voluntary
  WHAT BENEFITS ARE NOT APPLICABLE TO OPS EMPLOYEES?

• Any form of paid leave
• Paid holidays
• Participation in the Florida Retirement System
• Reinstatement rights or retention rights
  Thank you for your interest in career opportunities with the Florida Department of Health in Martin County. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.
  This is a highly specialized clerical position for the Special Supplemental Food Program for Women, Infants and Children (WIC Program). It involves duties and responsibilities with the objective: “Making a difference in family health by teaching positive, healthy choices, providing nutritious foods, breastfeeding support, & making referrals to prevent health problems”.
  
  The work requires independent decision making and excellent technical skills. The incumbent is expected to fully analyze a situation before making a decision while paying attention to details then take action to achieve goals. Work products are completed accurately and in a timely manner. The position requires excellent skills in customer service, effective communication, computer, and time management. Position reports directly to the Public Health Services Manager.
  
  DUTIES and RESPONSIBILITES
  Data Maintenance
  Duties include, but are not limited to: Interprets WIC reports and tracks trends using analytical judgment in order to achieve program goals. Responsible for organizing and maintaining reports and data files. Reports and records are retrieved, reviewed for accuracy and completeness, and filed. Trains for and handles FL WiSE Super User duties.
  
  Quality Assurance
  Duties include, but are not limited to: Monitors WIC Program compliance with Florida WIC Procedure Manual DHM 150-24, the WIC System Data Manual and local policies.
  Conducts inventories and prepares reports including equipment, special formula, EBT cards, office supplies and forms. Orders office supplies and forms, ensuring outdated materials are replaced.
  Voter Registration – takes the lead to ensure compliance with Federal Voter Registration policy and local guidelines. WIC Vendors - distributes training materials, conducts compliance reviews and routine vendor contacts. Assists in conducting quarterly record reviews.
  
  Client Services
  Duties include, but are not limited to: Monitors master WIC department calendar and appointments in FL WiSE, to ensure processing standards are met and updates as needed.
  Provides telephone coverage. Performs client eligibility determination, benefits issuance and program instruction as needed. Contacts WIC clients in person, by phone or via FL WiSE system. Refers clients to community partners for assistance. Interprets for Spanish clients with Nutritionists as needed.
  
  Communication and Partnership
  Duties include, but are not limited to: Frequently communicates with immediate supervisor. Actively participates in WIC team meetings and cross-functional workgroups. Maintains meeting minutes. Provides oral and written communication on information derived from WIC Program reports and program compliance reviews. Travel between Stuart and Indiantown sites may be needed.
  
  Knowledge ,Skills and Abilities:
  Ability to use computer systems, do basic math calculations. Bilingual (Spanish) ability preferred. Good communication skills verbally and in writing. Knowledge of office procedures and practices. Efficient organization skills; ability to organize and maintain files and manage data.
  
  Special Note: Incumbent may be required to work during or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or to perform other emergency. Duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
  Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System, (SSS), before their 26th birthday, or have a Letter of Registration from the SSS. For more information, please visit the SSS website: http://www.sss.gov
  If you are a retiree of the Florida Retirement System, (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
  If you have difficulty applying for this position, please contact People First at 877-562-7287 for assistance.
  
  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.