Medical Receptionist & Medical Assistant Job Opening

SUMMARY OF POSITIONS:

To ensure that all duties assigned are done in a timely manner and to participate in patient care within all aspects of a primary care physician's medical office setting, as well as within the confines of the scope of practice relevant to a receptionist and/or medical assistant. To strive to become the best co worker and caregiver.

ESSENTIAL FUNCTIONS - Includes, but may not be limited to the following:

MEDICAL ASSISTANT POSITION

- Provides care in an office setting directed toward meeting the medical needs of the patient.

- Care given reflects initiative and responsibility indicative of professional expectations.

- Utilizes initiative and strives to maintain steady level of productivity.

- Is a self starter.

- Is compatible and supportive; and a team player.

- Communicates on behalf of the patient reflects the mission, ethics and goals of the facility.

- Demonstrates Competency in the Following Areas:

• Coordinates and supervises patient care.
• Gives care to the patient, reflecting flexibility in rules and regulations, as indicated by individual patient needs.
• Makes decisions reflecting knowledge of facts, knowledge of diseases/surgical conditions, care required and good judgment.
• Performance reflects knowledge in all areas of care specific to primary care.
• Manages and operates equipment safely and correctly.
• Organizes and manages nursing activities reflecting due consideration for patients’ needs and the needs of the facility and staff.
• Utilizes initiative; strives to maintain steady level of productivity; a self starter; compatible and supportive; a team player.
• Knowledge of medications.

- Communicates appropriately and clearly to Administrator, Nurse Manager, co workers and physicians.

- Demonstrates an ability to assist physicians.

- Demonstrates an ability to be flexible, organized and function under stressful situations.

- Treats patients and their families with respect and dignity.

- Practices good guest relations.

- Maintains a good working relationship and effective communication within the office and for the benefit of the patient.

- Meets current documentation standards and policies.

- Maintains an environment that provides the patient and family with feelings of safety and security. - General knowledge of sterilization process.

Professional Requirements:

- Adheres to dress code; appearance is neat and clean.

- Maintains regulatory requirements; nursing and facility policies, procedures and standards.

- Maintains patient confidentiality at all times.

- Reports to work on time and as scheduled; completes work within designated time.

- Attends and participates in staff meetings.

- Represents the organization in a positive and professional manner.

- Actively participates in performance improvement and continuous quality improvement activities.

- Complies with all organizational policies regarding ethical business practices.

Job Type: Full-time

Experience: 1-year medical office experience or other equivalent

MEDICAL OFFICE RECEPTIONIST POSITION

- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

- Provides care in an office setting directed toward meeting the medical needs of the patient.

- Care given reflects initiative and responsibility indicative of professional expectations.

- Utilizes initiative and strives to maintain steady level of productivity.

- Is a self starter.

- Is compatible and supportive; and a team player.

- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

- Ensures availability of treatment information by filing and retrieving patient records.

- Maintains patient accounts by obtaining, recording, and updating personal and financial information.

- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients.

- Helps patients in distress by responding to emergencies.

- Protects patients' rights by maintaining confidentiality of personal and financial information.

- Maintains operations by following policies and procedures; reporting needed changes.

- Contributes to team effort by accomplishing related results as needed.

Professional Requirements:

- Adheres to dress code; appearance is neat and clean.

- Maintains regulatory requirements; nursing and facility policies, procedures and standards.

- Maintains patient confidentiality at all times.

- Reports to work on time and as scheduled; completes work within designated time.

- Attends and participates in staff meetings.

- Represents the organization in a positive and professional manner.

- Actively participates in performance improvement and continuous quality improvement activities.

- Complies with all organizational policies regarding ethical business practices.

Medical Office Receptionist Skills and Qualifications:

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus.

Job Type: Full-time

Experience: 1-year medical office experience or other equivalent

Job Type: Full-time

Salary: $8.00 to $12.00 /hour