Front Desk Supervisor Job Opening

Front Desk Supervisor

Dermatology and Advanced Skin Care

Ellicott City, Maryland
$14.20 - $20.00 an hour

Our busy Dermatology office in Ellicott City seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.

Duties:

  • Oversee daily operations of the front office
  • Supervise a staff of 7-8 employees
  • Oversees patient billing & collections
  • ‚Ä™Manage the daily operations of the practice including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
  • Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
  • Manage, implement and maintain office policies and procedures.
  • Oversee compliance related activity.
  • Provide additional administrative support to the practitioner through the completion of assigned tasks.

Qualifications:

  • Exceptional customer (patient) service skills.
  • Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
  • Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
  • Ability to multi-task.

Job Type:

  • Full-time

Experience:

  • At least 2 years of experience as a Medical Office Manager (Dermatology experience preferred).
  • At least 2 years of experience as a Front Desk Receptionist.
  • Experience with medical software systems (EMR).
  • Familiar with ICD-10 and CPT Coding

Education:

  • College degree or 5 years experience in medical office management

Job Type: Full-time

Experience:

  • ICD-10 & CPT Coding: 2 years (Required)
  • Medical Office Management: 2 years (Required)
  • Front Desk Supervisor: 2 years (Required)
  • Dermatology: 1 year (Preferred)

Work Location:

  • One location