Front Desk Supervisor Job Opening

Our busy Dermatology office in Ellicott City seeks an experienced Front Desk Supervisor to manage the front desk and office operations. This well-established practice provides a full range of services in Dermatology. We are looking for a Front Desk Supervisor to help provide excellent care to our patients.

Duties:

• Oversee daily operations of the front office
• Supervise a staff of 7-8 employees
• Oversees patient billing & collections
• ‪Manage the daily operations of the practice including patient scheduling/registration, medical records, data entry, cash posting, daily bank deposit activity, office maintenance and computer systems.
• Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
• Manage, implement and maintain office policies and procedures.
• Oversee compliance related activity.
• Provide additional administrative support to the practitioner through the completion of assigned tasks.

Qualifications:

• Exceptional customer (patient) service skills.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations
• Strong computer skills with an intermediate level of proficiency in MS Word and Excel.
• Ability to multi-task.

Job Type:

• Full-time

Experience:

• At least 2 years of experience as a Medical Office Manager (Dermatology experience preferred).
• At least 2 years of experience as a Front Desk Receptionist.
• Experience with medical software systems (EMR).
• Familiar with ICD-10 and CPT Coding

Education:

• College degree or 5 years experience in medical office management

Job Type: Full-time

Experience:

• ICD-10 & CPT Coding: 2 years (Required)
• Medical Office Management: 2 years (Required)
• Front Desk Supervisor: 2 years (Required)
• Dermatology: 1 year (Preferred)

Work Location:

• One location