Program Supervisor-Young Adult Services-Mental Health Services Job Opening

West Hartford Young Adult Services Program FT 40 Hours 2nd Shift Tue-Sat 3p-11pm

Provides comprehensive planning and active supports for the care and treatment of agency clients. Networks with area community providers and provides case management supports for the benefit of the clients. Supports management in the training and supervision of direct care staff, interns, and volunteers. Performs other duties as assigned. EOE

ESSENTIAL JOB FUNCTIONS

Program Management:

• Supports management in the administration of program standards and procedures related to the operation and provision of services.
• Supports management in monitoring costs and allocation of resources for program, in accordance with agency and client needs.
• Supports the management in implementing changes in the program reflecting identified agency priorities and strategic plan.
• Provides case management training and assists in assigning of caseloads. Provides appropriate case management supports to assigned case load.
• Assists in monitoring use and maintenance of the agency vehicle(s) assigned to program.
• Conducts supervisory spot checks in conjunction with management.
• Maintains property to ensure building/office is welcoming upon entrance.
• Works with staff to promote a clean, safe, and organized work environment for both staff and clients.
• Completes monthly data submission in accordance with the Department of Mental Health and Addiction Services and/or additional contracting agencies.
• Meets regularly with identified clients, in-home, as appropriate, to assess current status and progress.
• Maintains working relationships with identified community providers.
• Attends agency sponsored in-services, outside trainings, conferences and meetings to facilitate continued professional growth.

Clinical Services and Supervision:

• Establishes rapport and working relationship with assigned clients.
• Develops and writes comprehensive community service plans with client, completes progress notes as assigned and documents all communications with community providers as appropriate.
• Provides on-call coverage in order to be available to staff in the program.
• Provides crisis intervention and support as clinically indicated.
• Attends and participates in monthly staff meetings, clinical rounds, and all-treater meetings.
• Participates in and conducts supervision as needed and identified by management.
• Facilitates/co-facilitates weekly psycho-educational groups.
• Networks with area community providers for the benefit of the clients.

Quality Assurance – Chart Documentation and Professional Development

• Adheres to policies and practices as outlined in the staff handbook and program operations manual.
• Consistently works in a respectful, constructive, and cooperative manner with fellow staff and providers.
• Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
• Models culturally competent behavior interacting with clients, professionals/providers, and fellow staff.
• Maintains client records as assigned and in accordance with contractual, licensing, and accreditation requirements.
• Supports management in the training and supervision of direct care staff for the clients on their caseload.
• Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities (CARF).
• Participates in agency committee work when available or as permitted.
• Addresses concerns with staff or other professionals constructively and in a timely fashion.
• Schedules, attends and participates in agency meetings, team meetings, and inter-disciplinary team meetings.
• Completes all training requirements as assigned by Agency.

QUALIFICATIONS

• Bachelor’s degree required with a minimum of three (3) years’ experience in the behavioral health field. Supervisory or leadership experience preferred.
• Prior experience working with people with severe and persistent mental illness and/or substance abuse experience is required.
• Valid Connecticut Driver’s license with clean driving record is required. Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
• Current certification in First Aid and CPR or willingness to obtain certification within 90 days of hire. Employee is responsible to maintain ongoing certification.
• Basic computer skills required.
• Knowledge of the basic principles of psychiatric rehabilitation is preferred.
• Knowledge of the community support system and resources is preferred.

Job Type: Full-time

Experience:

• Management: 2 years (Required)
• Human Services: 3 years (Required)
• Clean Driving Record: 7 years (Required)
• Behavioral Health: 3 years (Required)

Education:

• Bachelor's (Required)

License:

• Drivers (Required)

Work authorization:

• United States (Required)

Required travel:

• 25% (Required)

Benefits offered:

• Paid time off
• Parental leave
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Retirement benefits or accounts