Nurse Aide Emergency Room FT Nights Job Opening

7p-7a for weekends and every other Thursday.

The Cross Trained Assistant performs clerical duties as well as technician duties related to the Emergency Department under the direction of a registered nurse (RN), Clinical Coordinator or the unit Director. He/she acts as the unit’s receptionist, answering incoming calls, paging out outside physicians or services as requested by ER providers, answering patient call light and assisting with patient flow through department by room preparation. Assists nursing staff by receiving patients at the desk, taking the patient to appropriate room, obtains vital signs, obtaining EKG’s as requested, assisting RN’s with basic patient care as requested, assists in transporting discharged/admitted patients and answers inquiries within the scope of practice. In addition, the CTA will order and monitor utilization of selected supplies: office, nutritional supplements and forms. The CTA will also assist with stocking supplies that are needed in the unit as well as assist in keeping the nursing stations clean and organized.

1. Maintains professional working relationship with co-workers, physicians and customers. Listens attentively as evidenced by appropriate response. Maintains positive attitude. Promotes teamwork. Willing to go the extra mile. Speaks clearly and has a pleasant tone of voice. Displays positive non-verbal communication skills. Demonstrates positive customer relations.

2. Wears identification badge while on duty. Complies with the hospital and departmental dress code and maintains a professional image at all times.

3. Exhibits consistent and appropriate telephone courtesy by answering phones in a timely manner and responding in a friendly fashion. Demonstrates positive telephone skills by not leaving phone unattended.

4. Prepares paperwork and submits for processing in an organized and timely manner. Prepares, organizes and maintains patient admit log and specialty call back log.

5. Collaborates with the nurse to expedite unit schedules/procedures.

6. Transmits all provider requests and outgoing calls in a timely manner and ensures they are processed.

7. Limits overhead paging to only urgent pages. Assesses a situation, considers alternatives and chooses the appropriate course of action with few errors.

8. Collaborates with Housekeeping to assure rooms are turned over in a timely manner.

9. Provides patient privacy, respect and dignity during patient/visitor encounters.

10. Demonstrates protection of patient rights as evidenced by compliance with policies related to informed consent, DNR, ethical issues and resolution of patient complaints.

11. Reports to work on time with no more than 1 tardy per pay period. Works as scheduled. No identified pattern of absence with
12. Utilizes policy and procedure manuals, and other reference material to assure proper course of action.

Education: Must possess a high school diploma or GED equivalent.

Technical/Formal Training: Must obtain and maintain a current BLS certification. Oklahoma Nursing Assistant or Patient Care Technician preferred.

Knowledge/ Skill/Abilities: Cognitive and interpersonal skills required to deliver intelligent, safe and effective directed patient care. Excellent communication skills both in person and via telephone. Working knowledge of computers and Microsoft Office Suite. Technical and interpersonal skills required to transcribe orders. Ability to use telecommunications equipment. Energetic and enthusiastic attitude.

Experience:Desirable characteristics include at least one year of experience as a Unit Secretary with or without nurse assistant or CNA experience.