Case Manager Job Opening

Position: Case Manager

Supervisor: Team Leader

We are social entrepreneurs and we are changing the face of child well-being. To do that, we need to win the war on talent. Our formalized recruiting and hiring process is an essential ingredient to finding the right people to help us build families stronger, faster, and smarter than anyone else.

Position Summary:

Necco has an opportunity for a career as a Case Manager. This role will be working with clients in an office, community, employment, school setting, home, and/or foster home. This position will add value to the company by equipping children, young adults, families and/or foster parent(s) with services, supports, and needed resources to achieve goals.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Placement/Intake/Assessment

• Ensure initial legal documentation is obtained prior to placement or service delivery
• Ensure all information required by regulation is obtained according to program guidelines
• Collaborate with referring agency to address need areas and ensure the case plan being followed
• Define boundaries for immediate intervention to ensure safety, permanency, and well-being
• Ensure that assessments and treatment plans are completed

Ongoing Treatment/Discharge

• Provide oversight to meet the provision of structure in activities of client and/or caregiver to ensure safety of client, caregiver, and/or community
• Meet and/or exceed all state and licensure regulations regarding face-to-face and individualized contact with the clients on your caseload
• Serve as liaison between Necco and referring agency and all necessary community resource entities
• Ensure compliant, accurate and timely completion of assessments and treatment plans
• Provide and/or assist with transportation and/or visitation as needed
• Collaborate with all vested external service providers as needed to ensure continuity of services for the client and/or family
• Monitor, document and review program specific areas of concern as well as progress in those areas
• Maintain confidentiality as outlined in policy

Crisis Prevention/Management

• Ensure proper documentation, reporting, and staffing of all critical incidents
• Collaborate with supervisor and team regarding any critical incidents
• Report to supervisor and/or designated entities any instances of non-compliance with Necco, regulatory rules/policies, reports of suspected abuse, neglect, or any incident defined as “critical”

Data Entry

• Ensure complete and accurate data is entered into the Electronic Health Record, according to timeframes outlined in policy and/or regulation

Team Responsibilities

• Attend and participate in self-directed daily huddles/weekly tactical/monthly strategic meetings and activities
• Perform other duties and responsibilities as assigned by immediate supervisor
• Participate in achieving our mission: We Build Families
• Participate in the performance quality improvement process and execute any assigned tasks related to the process

Ensure that all employee-related documents are current and up to date for your employee personnel file

Corporate Citizen

• Practice ruthless pragmatism
• Engage in peer to peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three essential virtues of humble, hungry and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications:

• 21 years of age
• Current LSW or LPC or Bachelor's Degree in a human services-related field and a minimum of 2 years experience working with clients with emotional or behavioral concerns
• Valid Driver’s License
• Limited Liability Auto Insurance Coverage of 100/300/100
• Organizational, and Written/Oral Communications skills
• Must have the skills necessary to navigate and execute several software’s (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.)
• Successful completion of all required Criminal Background checks and drug screenings per state and company regulations
• Ability to adhere to scheduled and unplanned deadlines
• Willingness to travel and attend training
• Successful completion of all required training pertaining to job

Education

• Bachelors or better in Human Services