Dental Office Patient Coordinator/Dental Receptionist Job Opening

Dental Office Patient Coordinator/Dental Receptionist

Thompson Dental

Muskego, Wisconsin

Patient Coordinator / Dental Receptionist

Full Time Employment

Seeking an enthusiastic and positive full-time Patient Coordinator/Dental Receptionist to

join our private dental practice.


REQUIREMENTS:


  • 3-5 years of dental reception experience.
  • Outgoing personality and excellent communication skills.
  • Excellent self-presentation skills.
  • Exceptional telephone skills.
  • Customer centric oriented.
  • Highly organized and detail oriented.
  • Proficiency in Dentrix a plus.
  • Clean, professional appearance.

RESPONSIBILITIES:


  • Schedule patient appointments to meet daily and weekly practice goals.
  • Handle patient finances.
  • Maintains patient records.
  • Coordinates patient flow.
  • Correspond with insurance companies.
  • Directly contribute to the success and profitability of the office through account follow-up, appointment scheduling, accounts collections and outstanding patient service.
  • Coordinate intra-office and inter-office schedules and appointments.

Experience and references required. Excellent compensation and benefits. Please send us your resume.


RESPONSIBILITIES
  • Greets all patients and visitors in a warm, sincere, and helpful manner
  • Manages inbound phone inquiries and routes calls accordingly
  • Schedules and confirms patient appointments
  • Manages schedules for the doctors at the practice
  • Maintains patient charts
  • Helps with patient billing and insurance
  • Manages business records and marketing for the office
  • Maintains a neat, clean office and reception area and ensures HIPPA Notice of Privacy Practice is properly displayed
  • Provides administrative assistance as needed
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned
  • Performs other duties as required

QUALIFICATIONS
  • High school diploma or GED required; some post high school education or training preferred
  • Two years of relevant experience preferred
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Excellent telephone skills
  • Strong computer and internet skills, including Microsoft Office suite
  • Experience with dental practice management software a plus

BENEFITS
  • Simple Ira Retirement Plan; Paid Vacation and Holidays; Dental Care; Disability Ins; Continuing Ed; Bonus; Wellness Program