Dental Practice Manager Job Opening

Dental Practice Manager

Heartland Dental

Muskego, Wisconsin
Category: Dental Hygienist

Duties & Responsibilities

  • Lead by example and coach team to provide exceptional patient experiences.
  • Maintain focus on a productive schedule that supports dentists and hygienists as they deliver high quality patient care and exceptional experiences.
  • Work within budget guidelines to maintain supported office profitability.
  • Manage accounts receivables including timely and accurate insurance claim processing and patient billing.
  • Assist patients with applying for credit and other financial assistance.
  • Coordinate daily team huddles, weekly team meetings and quarterly practice business meetings.
  • Provide ongoing feedback, training and annual performance & salary reviews for team members within the practice.
  • Serve as the point person for office management duties
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off.
  • Serve as the liaison between Heartland Dental headquarters (Home Office)departments
  • Maintain protocols and guidelines as they relate to patient privacy (HIPAA) and team member safety (OSHA).
  • Assist in the interviewing, on-boarding and training of new hires.

Skills & Qualifications

  • Associate degree with 3+ years of relevant experience OR Bachelor degree with at least 1 year of relevant experience.
  • Prior supervisory or shift management experience preferred
  • Prior experience with dental management software (Dentrix) preferred
  • Monthly travel required, sometimes including flights and overnight stays
  • Experience reading and acting on financial reporting (e.g. Profit & Loss statements) preferred
  • Patient-focused
  • Energetic
  • Problem-solving

Benefits

  • Medical and prescription drug insurance.
  • Free dental services for you and your dependents (minus lab fees).
  • Vision care support.
  • Life insurance.
  • 401(K) retirement plan.
  • 6 paid holidays.
  • Team-focused, uplifting and educational work culture.
  • Potential for up to 2 weeks vacation time.

Job Type: Full-time

Experience:

  • Supervisory: 3 years (Preferred)

Work Location:

  • One location

Benefits:

  • Paid time off
  • Health insurance
  • Vision insurance
  • Dental insurance

Benefits offered:

  • Paid time off
  • Health insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Dental insurance
  • Other types of insurance
  • Retirement benefits or accounts