Patient Access Representative Job Opening

Patient Access Representative

Marion General Hospital

Marion, Indiana

Primary Job Function

Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying medical necessity and point of service collections of all patients into the hospital in a courteous and professional manner. He/she is responsible for interviewing and gathering complete and accurate demographic and financial data to complete the above functions in a timely manner and informing patients of their rights, hospital polices and procedures.

Minimum Qualifications/Requirements:

High School diploma or its equivalent. Proficient computer, keyboarding and Internet skills. Ability to use calculator, and multi-purpose fax/scan/copy machine. High degree of accuracy with close attention to detail. Strong organizational skills for prioritizing and producing work output and maintenance of files and work area. Effective communication and ability to present a professional image as a representative of MarionGeneralHospitaland the Patient Access Department. Strong customer service orientation. Ability to be discreet and protect the integrity of confidential information.

Working Conditions:

Typical office environment. Requires ability to be flexible to work at various office locations on and off hospital campus and evening hours. Intermittent periods of both prolonged sitting at computer work station and/or standing and pushing a workstation on wheels throughout various hospital locations.

Physical and Mental Activities, Tools and Equipment:

Ability to follow proper lifting of boxed registration forms, 20 pounds. Ability to push wheelchairs for patients weighing up to 250 pounds. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously. Ability to remain calm in stressful situations. Able to withstand stress of high activity area. Demonstrates ability to work independently on offsite locations with little to no supervision following policies and procedures. Use of multiple computer systems and applications.

Equal Opportunity and Affirmative Action Employer: Minority/Female/Veteran/Disability

Marion General Hospital is a smoke-free environment.