Patient Accounts Representative Job Opening

When it comes to working in healthcare, the grass isn't greener - it's Tan-ner! With so many choices of places to work, why not be part of the clinic with a 110-year tradition of caring for our patients and our employees. Tanner Clinic hires kind, warm, positive individuals whose very nature is service-oriented and who enjoy working with people in a professional atmosphere.

Description: Patient Accounts Representative position for multi-specialty health care clinic. Monday through Friday; 8 hours per day.

Duties:

• Process patient's payments.
• Solve patient's questions and concerns related to their accounts.
• Work with software to track and process accounts.
• Reconcile patient's payments.
• Collect balances on patient accounts.
• Provide excellent customer service to patients.

Qualifications:

• Customer Service experience required.
• Basic computer skills required.
• Basic insurance knowledge preferred.
• Ability to resolve patient issues of conflicts.
• Knowledge of how to process cash and credit card payments.
• Experience using credit card machines and a multi-line phone system.
• Exceptional interpersonal skills with the ability to establish immediate rapport with patients.
• Previous healthcare experience and/or familiarity with medical terminology helpful.