Medical Assistant I Covington Primary Care Job Opening
Medical Assistant I Covington Primary Care
St. Elizabeth Healthcare
• Covington, Kentucky
Category: Medical Receptionist
Job Title: Medical Assistant
Department: Practice Office Non-Exempt
PRIMARY PURPOSE:
The Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations, and ensuring completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.
DUTIES AND RESPONSIBILITIES:
POSITION DUTIES - ESSENTIAL FUNCTIONS
ACCOUNTABILITY MEASURE (IF APPLICABLE)
MINIMUM STANDARD (volume/time)
1. Document in chart and EMR the appropriate patient history and prepare patient for exam
Chart and EMR Documentation
Each Patient
2. Provide patient care by giving clear direction to the patient, address patient concerns about the exam. Document appropriately in patient chart
Patient feedback, provider feedback, supervisor/ manager feedback
Ongoing
3. Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non- covered services, encounter form)
Forms Completed
Each Patient
4. Provide instructions to patient under direction of the provider(s).
Each Patient
5. Ensure complete and accurate information in patient chart.
Accurate and complete chart
As Needed
6. Maintain adequate level of supplies in exam rooms and work station.
Rooms Stocked
As Needed
7. Clean and disinfect exam rooms.
Cleanliness of Rooms
As Needed
8. Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.
Sterilization Log
Daily or As Needed
9. OSHA, CLIA and HIPAA compliance.
Compliance Log
At all Times
10. Assist with completion of patient requests.
Patient Feedback
Daily
11. Completion of referral process/outpatient test scheduling, and precertification.
Manager Input
As Needed
12. Timely and accurate filing/distribution of all patient information.
Accurate and Complete Chart
Daily
13. Interact with Central Billing Office as needed to resolve patient issues.
Follow up with Requests
As Needed
14. Other duties as assigned.
Daily
ORGANIZATIONAL RELATIONSHIPS:
The title of this position’s immediate supervisor: Practice Manager and/or Clinical Coordinator, Front Office Coordinator
Job titles of persons reporting to this position, if any: N/A
Number of employees supervised: N/A
FINANCIAL IMPACT AND RESPONSIBILITIES:
The Medical Assistant is accountable for activities that support meeting St. Elizabeth Physicians’ financial goals and objectives.
EDUCATION:
Please describe the minimum education REQUIRED to perform the position duties.
Minimum: H.S. Diploma/GED
Desired: Graduate of accredited medical assisting school or equivalent experience
YEARS OF EXPERIENCE:
Please describe the minimum amount of experience required to perform the position duties.
6 months to 1 year experience preferred.
REQUIRED SKILLS AND KNOWLEDGE:
Ability to manage and prioritize multiple tasks, knowledge of Excel, Word, Outlook and Powerpoint and the ability to learn other computer skills. Must have good organizational skills and work professionally with doctors, hospital administration and management, SEP employees and the public.
OTHER REQUIRED SKILLS AND KNOWLEDGE:
N/A
LICENSES AND CERTIFICATIONS:
An approved credential, such as the CCMA, CMA, or RMA, is required prior to or within 90 days of employment.
PHYSICAL DEMANDS BY POSITION
Please check the activities that apply to this position and their level of frequency.
ACTIVITY
1
2
3
4
ACTIVITY
1
2
3
4
ACTIVITY
1
2
3
4
Walking
X
Reaching
X
Hearing
X
Sitting
X
Manual Dexterity
X
Normal
Conversation
X
Pushing
X
Use of Hands
X
Other
Sounds
X
Pulling
X
Talking
X
Vision
X
Climbing
X
Lifting
X
Acuity, Near
X
Stooping
X
Over 50 lbs.
X
Acuity, Far
X
Kneeling
X
Under 50 lbs.
X
Color Vision
X
Standing
X
Other*
- Please specify:
Mental Requirement
Demonstrates both problem solving and problem prevention skills. Displays sensitivity to the need of patients, families, visitors, physicians, coworkers and other external customers. Demonstrates excellent communication skills and empathy. Treats others with consideration, courtesy and respect. Remains composed and takes actions to restore calm in stressful situations. Demonstrates judgment and tact when dealing with others.
Working Conditions
Responsible; works independently in a safe and appropriate manner. Timely; recognizes time as a customer’s most valuable resource and responds promptly. Accurate; works carefully and precisely with attention to detail. Coordinated; organizes and delivers service in the proper order; utilizes resources wisely.
Performs duties willingly and with initiative; shares necessary information so co-workers can do the same. Cooperates with other hospital departments and work groups.
Briefly describe the environmental working conditions of this position:
This position functions in a normal office environment (little exposure to excessive noise, dust, and temperature). Local travel required between work locations.
The routine duties of this position involve the low potential for exposure to blood borne pathogens and other potentially infectious materials, and has a low risk for exposure to Tuberculosis.