Unit Clerk Job Opening

The Unit Clerk is responsible for providing administrative, clerical and receptionist support to the department.

Essential Job Duties:

• Maintains communication, organization and management of assigned work
• Answers telephones, takes accurate messages and communicates messages to the appropriate person in a timely manner
• Receives, greets and directs patients, visitors, and hospital personnel providing accurate responses in a friendly, courteous manner
• Acts as a nursing station host, extending courtesies to the patients, visitors, families and staff
• Demonstrates clerical receptionist and secretarial tasks, including accurate and timely chart management
• When appropriate, verifies physician orders and/or alerts nursing staff to new orders
• Schedules follow-up appointments for patients who are being discharged
• In collaboration with the nurse, prints pertinent patient educational documents
• Assists in the admission and discharge procedures, including changes in stay type and updates the EHR as appropriate
• Completes the EMResource Daily Bed Poll
• Enters daily patient charges

Other Duties:

• Ensures all office equipment is in proper working order and if not, notifies the IS Help Desk
• Ensures adequate supplies are available and equipment is stocked
• Responds to patient call system as indicated
• Attends 75% of scheduled staff meetings and attends ALL mandatory trainings and/or meetings
• Attends in-service training and education sessions, as assigned
• Performs specific work duties and responsibilities assigned by supervisor
• Assists in orientation of new staff to clerical duties of the nursing unit
• Assists patients as needed within scope of job responsibilities
• Other duties as assigned based on WCH needs or requirements

Minimum Qualifications:

• High school diploma or equivalent required
• Administrative and or Clerical experience required
• Knowledge of medical terminology required
• One year current experience highly desired
• Basic computer skills with knowledge of Microsoft Office and Outlook e-mail

Physical Requirements:

Must be able to lift and carry up to 10 lbs. frequently. Must be able to work paying close attention to detail with frequent interruptions.